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FXDD is an online foreign exchange broker. FXDD provides MetaTrader, MTXtreme, MT Mobile, Mirror Trader and Swordfish top foreign exchange trading platforms. FXDD.com provides more than 30 currency pairs, gold, silver and oil for your personal investment and trading options.
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I had an account for four years with FXDD. It was great at first but problems happened. Basically, they stole my money from my account. I did not trade for about six months because I was busy. So I did not check my account for a while. I recently tried to trade and I realized my balance was wrong. I contacted FXDD and they said they adjusted my balance. How this happens? Can they just adjust my balance even without trading? It was bulls***! They stole my money. I complained and they promised to solve this problem. Do you know what they did? They said they adjusted my balance long ago and it was too late to claim it. They said I had to check my balance every day even though I did not trade. Do not use FXDD you cannot trust this company.
Business 101: never sue your customers. I want to join fxdd so bad because of their Mt4 mirror trade integration. But I can't join a forex company that takes legal action against their customers for bogus reasons. I will be taking my business to fxcm. Which has a similar setup with currenex. Get a hint fxdd!
I rated them with 5 stars two years ago. Now I am rewarding them with 1 star! I have left them 1 year ago due to their inappropriate trading conditions that changed to my disadvantage gradually. I used their MTXtreme platform, which was advertised as low spread plus $ 8 commission per lot. In the beginning, the spread for EURUSD was around 1 pip and the Gold spread was around 60 cents. Then the spread for EURUSD got wider and wider in months and became higher than the regular MT4 account spread! Then why in the world I have been paying commissions? MTXtreme platform had to be a platfom intended for high volume traders and have better conditions, but I was being punished with less favorable trade costs. A trader who opened an account with $ 500 could trade with better spread and no commission than a trader who had an account of $ 50,000! How fair is that? At the time, the spread for Gold became 75 Cents, I began also trading Gold, but as I traded more my spreads got higher. I complained of this situation by an e-mail. They returned with a reply saying they were not interfering with the spreads on MTXtreme platform, because it was an interbank platform and they were making money with just the commissions. Then with the same, even lower spreads on standard MT4 platform they should have been making no money, becuse they didn't charge any commissions on that platform. How funny! Even funnier is that, they lowered my Gold spreads to 50 cents the next day. They weren't interfering with the spreads, but they could lower them! But hey, that's not all, when they lowered the Gold spreads, my EURUSD spreads got higher (around 2,2 pips) in one night on this interbank platform, which they were not able to interfere with. Within those months I had those experiences, I also experienced order rejections and lost money, of course. Then a friend told me about their PowerTrader platform, which had been powered by Currenex. This was an institutional platform with very tight spreads and low commissions. Ok, that was for me! I carried my account to PowerTrader plaform. On the very first day of my trading, The platform suddenly began to open trades one after another, It had opened 11 trades in a few seconds, before I could shut down the platform and stop the "welcome party". I lost $ 600. When I made my complaint to the company, they told that the trades were opened by me and that was not a mistake of theirs. The money was not so big, so I'didn't insist. After a few weeks, one of my trades was stopped out at a price, that had never been seen on the market. That had cost me another 600 bucks. However the spreads were magnificient 0.6 - 0.8 pips for EURUSD and nearly the same for GBPUSD and I was paying half the commissions of the MTXtreme platform, so I did not leave the company for some while more. I was in the "interbank" market. What could be better then that? Then, in a few months My magnificent spreads got worse gradually. In the beginning, I was almost never seeing a spread of 1 pip for the EURUSD, it had been always lower. But months after, my spreads were never going lower than 1.1 pip. When I tried to get a report from the platform, I have seen that I could filter the results by the counterparty, i.e. I could get the report of my trades I made against X Bank or Y Bank. However in this field, there was only one choice, FXDD! From all that experience and experiences of fellow traders, at last I understood that this Currenex platfom was just a mask that disguised their robbery. I was not trading in an interbank environment, this was just a lie. The counterpary was always FXDD, they could play with the spreads as they wished and they could stop your trade at a non-existent price. They could open trades from your computer and do all the dirty tricks to rip you off your money as a scammer broker would. Also one of my friend's account was recently emptied with a trade, which he never opened and they never take the responsibility. He will file this case to the FPA in a few days. They were very good when they were trying to attract clients from Turkey, when they first entered intı Turkish retail market. Then they turned out so bad. I think there is no good reason to open an account with them. There are some good brokers in the market, find them and don't lose your hard-earned money, just a friendly advise... 2010-05-02 5Star I just laugh when I read all the negative feedbacks here. I never experience stop hunting. There has been many times when my trades went to profit without being stopped out, even though the price got as close as 1 pip to the SL. SL and TP are always respected. Execution is one of the fastest I have seen so far, compared to other MT4 brokers. Requotes are very rare and happen during volatile hours only. Account opening, funding and withdrawals are nearly immediate, considering the overseas transactions. Customer support is always friendly and helpful. Their MTXtreme platform and account is awesome, very tight spreads and low commission (request a discount for the commissions, you will get it!). The only one with so tight spreads, while it is not an ECN. The only thing I can complain about is their relatively high spreads on regular MT4 account. EURUSD is 2 pips fixed, that's OK. But the other pairs are somewhat high. This is not a problem for me, since I mostly trade EURUSD. They have different platforms for different trader profiles, including mobile MT4. I advise this broker to all traders, whether newbie or experienced.
I would like to highlight to everybody that so far I see only negative slippage for stoploss but no positive slippage for take profit on FXDD This is different from other brokers I use I suspect that the switch to 5-digit/3-digit is to make use of the fact that it is 10x more easy to get slippage due to the finer granularity and thus more opportunity for them to keep the positive slippage Is this similar to the FXCM unfair slippage case My comments in asterisks FXDD Chat: We don't guarantee Stop losses becuse, in a fast market, prices might gap straight through the stop price. A stop order is designed to limit losses (by guaranteeing execution). Sometimes the order can get triggered at a price worse for the customer because of price volatility. The rationale for this is that we need to get the customer out at the next dealable rate, rather than hold on to the position, which might result in further losses. However, we can only trade at rates we ourselves are getting, so if we cannot trade at their stop price, it must be done wherever it can be. We guarantee Take Profits because Take profits are limit orders. An actual definition of a limit order is an order to buy at not more, or sell at not less, than a specific price. This gives the trader control over the price at which the trade is executed; however, the order may never be executed ("filled"). Limit orders are used when the trader wishes to control price rather than certainty of execution. With limit order or take profit, we guarantee a price, just like the definition of a limit order states, since if it is reached, it is provided for execution. ***You may be keeping the positive slippage of course Take Profits better be GUARANTEED*** ... FXDD Chat: No, because they are two different types of orders. Take profits are limit orders, by definition, limit order can only be executed at the exact price you placed. ***WRONG! A limit order can be executed at a specific price OR BETTER!*** ... Thank you for using FXDD Live Talk. You may now close this window. Your session has ended. You may now close this window. Found this somewhere on their website: "LIMIT ORDERS ARE FILLED AT THE LIMIT PRICE WITHOUT IMPROVEMENT. LIMIT ORDERS ARE NOT TREATED AS “OR BETTER” ORDERS." Ahha! So where does the positive slippage go when theres a better price? They can even twist the definition of a limit order These guys are definitely fishy Im too lazy to check on their rollovers whether they copper customers money in this area also For all these I must be fair to say most market executions are fast and at the exact price Strange!
Do not deal with these people. I did, and when I got ahead, they noticed, and it was only a matter of hours until they cleaned out my $16,000 with margin calls and fake numbers with adjusted spreads to hit margin calls. The prices that I was called on, never happened after I checked. Forget the 5% bonus they offered me when I put in $10,000....they got it back. They had race cars, and when I was down to nothing, I was still getting reports about how good their race cars were doing. And in learning over the years, there is a rule that I stand by....if you open a demo account anywhere, and somebody calls you with pressure....run for your life. The high pressure salesman that they had now works for a different company....and he is hitting me again, and does not even remember past dealings. Chris is his first name... I should hit the SCAM button here, but I wont.....I will give one star so that people read it. Avoid this company even though they might have licenses now. They operated in the past with only applications.