@staxx123 You can find it in your papers from Saxo. Saxo Bank is MM and they are doing a lot of bad tricks, but this one is nothing strange. If you don't have any plans (pending orders like SL or TP) it's better for you to open the same positions next day (you hadge the loss of floating and you have to pay swaps). And You can find it in TERMS OF USE.

i hedged my account only to find out the next working day that they closed my two possitions. They said that i ought to know their business terms which in this case they were as follows: when you open two opposite possitios saxo sytem will close them unless you associate one of the two possitions with another order like take profit or stop loss. Is that the meaning / translation of hedging? that is you open two opposite possitions but in order to be called hedging you have to do another click and associate on of the two orders with another order. Your conclusions!!!!!

I use this broker since ca. 2 years to invest in stocks. For this purpose Saxo is OK. But I tried to trade CFDs, futures and forex with Saxo. And here Saxobank shows its real face: Total scam. If you set a stop loss, it will be triggered, doesn't matter how far away the price is. The second time it happened I made a screenshot that proves that the price NEVER reached that level and complained. The support just said: Our indicated prices are not binding and just a rough indication where the price could be....Great broker, isn't it? They royally suck!

I am using Saxo for only 3 months now, mainly for CFD's. And this is my first trading experience so I have not much to compare. That said, I have to say my Saxo experience is bad. I have big problems with their client software SaxoTrader 2. There are numerous bugs in it, I already found a few dozens, most of which can be worked around. Apart from that, the software is very clunky and user unfriendly. For example, changing the price of a limit order needs too much interaction. For a good order timing this software is very very poor. The most important issue however is the fact that the graphs have big big big problems to refresh themselves and it is worsening. This week they show me more hourglass then trends. As an IT expert of course I ruled out any possible local cause. Especially the most popular instruments have the biggest problems. Also more volatility leads to more problems. Clearly an overload problem on the server. So when it really matters, the software and the platform let you down. The only answer was: "I called Copenhagen and everything should be allright. Perhaps you should put more memory in your computer...". Really astonishing. Some people in this thread have had problems with executing transactions. I haven't until now. And I have to say: they are very cheap indeed. But the problems with their software and platform already cost me significant money. In Holland we say: "cheap = expensive". So this is really the case with Saxo. So I have to look for something better. Which is why I am desperately seeking for good reviews! I haven't found much until now.

I have used Saxobank for about 3 years. Mainly CFDs, stocks and some commodities. Overall their service has been good, but not without hiccups. That said I have 3 other brokers and they all have their own unique issues. Price alerts set in Saxobank do not alert during fast trade. This is a problem if you trade multiple positions and don't want to put in hard stops. Some times they pop up a couple of hours later. The system freezes for up to 30 seconds during fast trade, then gives a message not executed because the price has moved too far. This can be infuriating if you are trying to get out of a losing position or take profits close to a high. This can then be repeated for up to four times. The solution is to put in a limit order some points below the bid (if it is a sell order.) Another issue related to the last one is that sometimes, your market order will be filled quite far from the price when you put it in (they say it is due to congestion on my broadband and that the signal was received late.) Again the solution is to put use limit orders.