Any broker that has a trading desk trades against you on the other side. They, like any other trading desk are pulling your stops. Think their bad? Try Gain Capital. We use an institutional platform whereas we go straight to the banks. Recently, we had a "spike " in our EUR/GBP. We were down a little and the tried to get out of the trade. We could not get filled. However, when we called, they took care of us a got us out where we tried to get out. The banks told them that it was a mistake. They have been helpful. There has been some growing pains with the report viewers( for managed accounts) but nothing that affects our trading.

SCAM! Stop order is joke and you never get out at that order with more than 10 pips to get out. You cannot even cancel your pending order after news spike and it was finally eat out by the retracement. The customer service is terrible. They simply ignore the argument from the client and put every excuse as the volatile market. They are dishonest and just rob the money from your pocket. Watch out!

I have been trading live with this broker for a couple of months. I had to sign up with them to use the Premiere Trade Software, by JDFN, which should be JDFW, Just doesn't Fxxkxxx Work, when I noticed that my JDFN account was different then the FXDD account. I got no help from either company to resolve this issue. So far, I have suffered through account "mis-configurations", or so I was told, server crashes during volatile announcements, and extreme slippages (32 and 41 pips). At one point, I attempted to close a position, but, the server was down. I called their trading desk, but, they were not speaking to customers and basically told me I was stuck in my position and out of luck. I'm off to find another broker, again. So far, I've had poor experiences with IBFX and FXDD. I wouldn't recommend either one.

There is absolutely nothing good i can say about FXDD. theyre spread is large, they sit and hold a price from hitting your out point especially on shorts (i have realtime feeds coming in from esignal,IQ Feed so i know what the trading price is !)and once they HAVE to give it to you, its up for a millisecond. today, while the pound was making a 24 pip up and down move, they closed at 4PM (friday) leaving me unable to close the trade at a profit. They actually trade while the currency may be sitting still in the real world, making 4 pip moves (their spread is 4 pips) so the best trader could only break even on flipping. sometimes they actually have 5 pip moves, but you better be really sharp with a 4 pip spread. during slow periods, i will hedge a flip, and the currency will trade for hours within the channel formed by my long and short, never once touching the price --- their deal desk is obviously watching, and those i trade with joke for me to set a short so the currency will go back up ! Given their pip structure, their early closings and their VERY active deal desk, i wont call them a scam, because if youre a swing trader theyre fine, but if you want to flip all day long (as i do) theyre useless and obviously want to prevent that ! on the positive side, their executions are quick, their service dept very helpful and their charts (on the usual MT4 platform) decent for non-subscription charting, but i would ONLY use them for swing position trading !

I've traded a couple of months with FXDD. I noticed slippage quite often, especially on stop limit by 1~4 pips during slow market hours. I couldn't believe my eyes because my stop limit was already reached and it's still not executed until they got a couple of more pips. I am just sick of their slippage. Time to search for other broker. NOT RECOMMENDED!!!