I started an application with Interactivebrokers.com, was told it was sent for review and waiting approval. Later I got a message saying I need to fund my account in order to be considered for approval. That sounded odd but I went ahead and linked my bank account. Even After linking My bank account never got access to my account. Just a page saying my account is waiting for review and approval and I should be patient since you are experiencing overload. Yesterday $3000 was Transferred from my Bank account to interactive brokers. Sensed Reg Flags, since I did not transfer the money myself only linked my bank account. I Tried logging into interactive brokers account that was waiting to be approved but now its says my application has been deleted. Tried logging from my desktop but my user account is not allowed for paper trading either. I don't even know what's worse looking all over to how I can contacting you or you stealing my money from my back account and blocking me from an account you haven't even approved. In my opinion, it's okay if I am not approved but it is not okay for interactive brokers to take money from my account without my permission. Writing to request my money back before I report this as fraud. You shouldn't take potential clients money if you have no intention of providing the service. When I applied for an account I thought interactive brokers was a reputable company. Apparently, interactive brokers is a scam. I feel Scammed and taken advantage of. Seems like you tricking people to link their bank accounts, take their money without even them deciding if they really want to do business with you. You have the right to approve me and as a client I have the final right to decide if I want to do business with you by finally transferring my money into my account. I linked my bank and you went ahead and transferred $3000 of my money without my permission. I never got even an email confirming my account had been approved yet you took my money from my account to which i cannot even access. That's wrong. Need my money back or hear from someone about this issue. I wonder how many people I treated like this and people don't even know it. I have all the supporting documents and the bank account to prove what you are doing is wrong. I have already been approved somewhere, they didn't take my money first. I applied, they approved me, I linked my account and transferred as much money as I wanted. What you, Interactive Brokers are doing is wrong.

I have been a commission-paying customer of this broker (as well as other brokers) for over 10 years. IBKR customer non-service is about the worst I have every experienced from any company. AT&T was worse, but not by much. IBKR is obstinate, combative, and lethargic. In any inter-broker transfer it is always "the other broker's fault" according to IBKR. In every single case it has actually been IBKR's screwed up systems that are at fault. They are awful. On top of the bad CS, their systems break - web account mgmt interface is awful - parts of it don't work or hang up. Chat never works - nobody every shows up. You would be reasonable to ask "Why then do you use them?" In the early days I found their trading platform to be superior to the competition - and so I put up with the other significant negatives. Now, they can't even get TWS right - they keep fooling with it, breaking formerly-working features. Even the trading platform is now a negative. Don't go there.

Im been trying to get my money back and close my account with IB and has passed more than a month and still I cant get to withdraw my money, they keep putting my account under review, I have called many times, talking to random Indian people that hardly you can understand what they say and you will never get a helpful answer, they will never connect you with a supervisor or manager, an they say they will call you back, and they DONT. Only option I have now is to file a FINRA complaint to report them. here is the link if someone need it. https://firms.di.finra.org/cdip-dynoapp/anon/accessForm;jsessionid=FE33BC89DF13D6BF821D4115398388A3?requestInstanceId=4591699 I hope this is helpful to anyone with IB issues out there. stay safe.

I suggest to consider someone else. I'm currently reporting them to Finra, SEC and I also have a mediation request for them to approve. Next will be arbitration to recover money lost due to the Trading workstation not sending out a sell order. Literally the sell button just flashes or just do nothing and order does not go. I have videos to prove it. News and charts lose connection and won't load.I have screen shots to prove it. I'm on a 2gb dedicated line on a brand new Dell xps desktop with 32gb ram. The TWS software is the worst of all of them. Loses connection at least 10 times a day during trading. Most of the time it cannot reconnect on his own so you have to restart the platform. Customer support does not answer for days. Some of my tickets are still unanswered since March. I have been waiting for a month for a reply regarding the money lost on that trade I described before. I was told 15/20 working days. Then they just disappeared. That is why the Finra arbitration is next. Don't consider this company. EVER!

They sold my shares with out my knowledge and closed my account. To me this is theft. If I was getting charged a fee you would at least think they would send you a statement. I received nothing from this company. I was not even notified that my account was closed.