I moved to IBKR from Robinhood because RH lacked a standard feature to view daily realized gains. Upon moving to IBKR, I immediately was stuck by how unfriendly the UI is. My watchlist view customizations wouldn't save, watchlist wouldn't sync across multiple platforms (desktop, to mobile) without taking extra steps to 'download' them. IBKR nickel and dimes you for data streaming, viewing real-time quotes, a basic free necessity on other platforms. At least 50% of the time, my portfolio data doesn't load and I have to refresh multiple times. Another annoying thing is you can only be logged into your account from one location.Beware - if you use IBKR the account transfer from your old brokerage firm will be on hold for 30days. Something they didn't tell me after 3 rejected outbound account transfers. It takes 1,5 hours to get a hold of someone and even the reps are uninformed of their own polices. Avoid IBKR, you've been warned...

Hi FPA I had some short call options which was reflected as expired on their platform on 18 dec. And the stock closed below my option price (I have these in black and white), but still I found myself being assigned the position, resulting in loss for me as the stock gap up on Monday. -- This is their reply: A short call position in your account is subject to assignment should a call purchaser elect to exercise their right to purchase the stock and your account be allocated through the random clearinghouse and broker assignment process. This call assignment will generate a short stock position in your account (assuming you do not have an offsetting long position). The processing of exercise notices for American style options on days other than the expiration date is not performed on a real-time basis, but rather as part of a nightly batch process by the Options Clearing Corporation (OCC). The processing sequence, which by definition results in a notification lag of at least one day to the assigned client, is as follows: OCC generally allows its clearing members to submit exercise notices on behalf of the clients holding a long position electronically throughout the day, but generally no later than the start of their critical processing in the evening (Day E). As part of its evening position processing sequence, OCC randomly assigns the exercise notices it has received to the open interest of its clearing members. That information is then made available by OCC to its clearing members early in the morning on the following day (Day E+1). At the point in which that information has been made available, clearing firms such as IBKR have already completed their processing of that day’s trade activity in order to provide timely statements, margin and settlement information to their clients. Also, since OCC carries the client positions of its clearing members in an omnibus manner (i.e., they do not know the identity of the clients, only the clearing firm), the clearing member must, in turn, execute a random process to assign those exercise notices to clients holding a short position in that particular option series. Once IBKR receives notice of the assignment from OCC and completes its random assignment process, the assignments will be readily posted to the Trader Workstation of the impacted accounts and reflected on the Daily Activity Statement as of that day’s close (E+1). Account holders should refer to the Characteristics & Risks of Standardized Options disclosure available on the OCC website, which is provided by IBKR to every option eligible client at the point of application and which clearly spells out the risks of assignment. https://www.theocc.com/Company-Information/Documents-and-Archives/Options-Disclosure-Document Do I have a case against them? What can I do? Anyone

They do not allow withdrawing funds from the brokerage account. I wrote in support, called them, they asked to send 2 documents. ID and bank statement. I sent them the documents, they confirmed that they received everything. I wait 17 days, the support does not react in any way, they answer with the same phrases. They say wait. I believe this is a fraudulent company that does not allow withdrawals. I have asked for support many times so that I can contact the superiors. I was refused. Help. How do I get paid?T603460 - ticket number on which I attached documents.U4664748 - my account number.

I made a deposit from my bank but InteractiveBrokers received but rejected the deposit because it was made as a bill payment. I have yet to receive my fund back after weeks, because InteractiveBrokers had registered an invalid fax number with my bank, and it is also using an incorrect fax number to communicate with the bank. The customer service is a disaster: constant interruptions, poor communication, and refusal to listen.

I opened an IBKR account about a month ago and it really has been a nightmare of burocracy filling so much documentation. After I started trading many operatives have even been denied because they make it very cumbersome and difficult to know exactly what permissions are configured and which not. After you fill for permission to operate let us say futures or options it takes days to clear and in the meanwhile they never put you up to date. The support section has a place where I have filled several tickets which have never get answered. It has a chat section where they put you in hold for hours waiting for a support representative. I had the patience to wait three days ago for help using the chat but the person who attended me told me to search in their web for answers. I really could not believe it. I have worked with several brokers and this is by far the worst experience in customer care.